Welcome to The Clay Studio, where we offer handcrafted elegance for your home through our collection of ceramics for home décor, tableware, and garden décor. By using our website and making purchases from us, you agree to abide by the following Terms & Conditions. Please read them carefully to ensure a smooth shopping experience.
General Information
The Clay Studio offers a variety of handcrafted ceramic products for home and garden décor. Our website and services are intended for personal, non-commercial use. These Terms & Conditions govern your use of our website and any orders placed through it.
Contact Information
For any questions, concerns, or support, please feel free to contact us via the following methods:
- Phone Number: +12248881170
- Email: [email protected]
- Address: 1 Roosa Ln, Stone Ridge, NY 12484-5826, USA
Ordering and Payment
Order Process
When you place an order through The Clay Studio’s website, you are offering to purchase the products selected at the prices indicated. All orders are subject to availability and confirmation of the order price.
Payment
We accept various payment methods for your convenience. Payments will be processed securely, and your order will be shipped once payment has been successfully received.
Shipping and Delivery
Shipping
We offer standard and expedited shipping options for all U.S. orders. International shipping may also be available, depending on your location. Shipping costs will be calculated at checkout based on your order and shipping address.
Delivery
Estimated delivery times depend on your location and shipping method selected. Please note that delivery times are estimates, and we are not responsible for delays caused by the shipping carrier.
Returns and Exchanges
Return Policy
We are committed to providing high-quality products. If you are not completely satisfied with your purchase, you may return eligible items within 30 days from the date of delivery. Items must be in their original condition, unused, and in the original packaging.
Exchanges
Exchanges are allowed if you receive a defective or damaged item. Please contact us immediately upon receipt to arrange for an exchange.
Product Information
Product Descriptions
We strive to provide accurate descriptions, photographs, and details about the products on our website. However, due to the handcrafted nature of our ceramics, slight variations in color, size, and design may occur. These variations do not constitute defects.
Availability
All products are subject to availability. If an item is out of stock, you will be notified, and your order will be adjusted accordingly.
Privacy and Security
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data you provide during your interactions with us will be handled according to our Privacy Policy. Please refer to the Privacy Policy section for more details on how your information is collected, used, and protected.
Data Security
We use industry-standard encryption technology to secure your personal and payment information during transactions. However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Intellectual Property
Copyright
All content on The Clay Studio’s website, including images, text, graphics, logos, and product designs, is protected by copyright and other intellectual property laws. You may not use any of this content without our express written permission.
Trademarks
The Clay Studio name, logo, and tagline (“Handcrafted Elegance for Your Home”) are trademarks of The Clay Studio and may not be used without our permission.
Limitation of Liability
The Clay Studio is not liable for any damages arising from the use of our website, products, or services, including but not limited to direct, indirect, incidental, or consequential damages. By using our site, you agree to use it at your own risk.
Governing Law
These Terms & Conditions are governed by the laws of the State of New York, USA. Any disputes will be resolved in the courts of Ulster County, New York.
Modifications
The Clay Studio reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and the revised Terms & Conditions will be effective immediately upon posting.
Conclusion
By using our website and purchasing our products, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them. If you have any questions or concerns, please don’t hesitate to contact us.
Thank you for choosing The Clay Studio.